Utility Bills are mailed the first of every month. The amount due is for the previous month and is due the last week of the month mailed. To avoid a penalty charge, please mail prior to the due date printed at the bottom right.
Symbols on the utility bill stand for:
TS – trash service
SE – sewer service
WA – water service
PE – 1% penalty charge for late payment
Water meters are read April through September and those readings will appear in the previous and current reading for determining your water charges.
Special notes will appear at the top regarding office closure dates or other special town interest news.
Utility Bills are kept in the property owner’s name as it appears on the warranty deed. The Town does not allow transfer of the utility bill into a renters name without the owner's written authorization. If you would like to change the billing for a given address, use the Change of Address form.
Forms of Payment
Cash, money orders and checks are the only accepted forms of payment.
All returned checks will be charged $20 and must be replaced with certified funds or cash only.
The Town does not accept credit or debit cards.
Door Knocker and "Shut-Off Notice"
If payment is not made prior to the Shut Off Due Date, a door knocker will be placed on the premises indicating the date and time the shut off will occur. If you receive one of these, please contact the Town immediately to make payment arrangements.
If payment is not received for two consecutive months, you will receive a “Shut Off Notice.” This notice lists the total amount due and a final payment/shut off date. A reconnect charge of $50 will be incurred for all water services that are terminated from a shut off notice.
To make payments after hours, please use the drop box, located to the right of the entrance to Town Hall at 50 Lundgren Boulevard. Please contact Public Works with questions and concerns, (970) 524-5024.